Returns & Exchanges

Due to the perishable nature of our premium meats, we cannot accept returns once products have been delivered; however, we are committed to ensuring your satisfaction if an order is damaged or incorrect. If you experience an issue with your delivery, please contact us within 24 hours of receipt to initiate a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately check your package to ensure all items are present and have maintained the proper temperature.

• 2.
  Document Issues

  If you notice any damage or quality concerns, take clear photographs of the product and the original packaging labels.

• 3.
  Contact Customer Support

  Email our team at support@paisanosbutchershop.com with your order number and the documentation within 24 hours.

• 4.
  Resolution Review

  Our butchers will review your claim and, if approved, will issue a replacement shipment or a credit to your original payment method.